Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
POLAUX020 Mapping and Delivery Guide
Contribute to community engagement activities
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | POLAUX020 - Contribute to community engagement activities |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | |||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Communicate verbally and non-verbally |
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Element: Adapt language and non-verbal communication to audience’s needs | ||||||||
Element: Apply active listening skills and questioning techniques to clarify feedback and input from the community | ||||||||
Element: Use established communication processes for routine and non-routine communication between community and policing services | ||||||||
Element: Identify response to community needs |
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Element: Identify response options to meet community needs | ||||||||
Element: Report response options to supervisors to inform community engagement planning |
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Element: Relay information to community members clearly, concisely and accurately to enhance understanding | ||||||||
Element: Inform community members of options that may require further consultation | ||||||||
Element: Seek assistance from stakeholders to manage community members’ expectations | ||||||||
Element: Refer community members to police and service provider stakeholders to ensure their needs are managed |